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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will show up. It includes in-depth information about all the operations that you can perform on that particular page. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of tutorial video clips describing how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you are looking for, have a glance at our comprehensive FAQ database, which contains questions asked by real users and provides real solutions. We frequently "revamp" our Frequently Asked Questions section with new questions & answers in order to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, we have a fantastic team of customer service technicians available 24/7/365 and ready to assist you with any issue. Each support ticket you send will be responded to within 60 minutes (the average ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 260329

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com